Office Skills : Office Management & Administration - Admin, Secretarial & PA

Office Skills : Office Management & Administration- Admin, Secretarial & PA

Hello and welcome to the Office Skills : Office Management & Administration- Admin, Secretarial & PA.

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Enrol in the Office Skills : Office Management & Administration- Admin, Secretarial & PA to establish your dynamic career and reinforce your profound knowledge. The best way for you to have a deep insight and knowledge of the subject is through this Office Skills : Office Management & Administration- Admin, Secretarial & PA.

There are multiple modules in the Office Skills : Office Management & Administration- Admin, Secretarial & PA. You will receive a FREE instant e-Certificate after completing the Office Skills : Office Management & Administration- Admin, Secretarial & PA.

We are concerned about how your career is flourishing. We designed this excellent course, Office Skills : Office Management & Administration- Admin, Secretarial & PA, to help you develop the necessary skills. You will receive specialised instruction in this easy-to-follow Office Skills : Office Management & Administration- Admin, Secretarial & PA that will help you stand out in this competitive field.

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Entirely free PDF certificate as soon as the Office Skills : Office Management & Administration- Admin, Secretarial & PA is completed.

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Office Skills : Office Management & Administration- Admin, Secretarial & PA

The comprehensive Office Skills : Office Management & Administration- Admin, Secretarial & PA online course is designed to assist you in showcasing your knowledge of this Office Skills : Office Management & Administration- Admin, Secretarial & PA subject, from the fundamental to the in-depth levels. Additionally, by enrolling in this Office Skills : Office Management & Administration- Admin, Secretarial & PA simply once, you will receive the most informative and instructive modules for the rest of your life. Furthermore, as you go through the modules of this course Office Skills : Office Management & Administration- Admin, Secretarial & PA, you will learn about the fundamentals of Office Skills : Office Management & Administration- Admin, Secretarial & PA and key topics.

Office Skills : Office Management & Administration- Admin, Secretarial & PA

The curriculum of Office Skills : Office Management & Administration- Admin, Secretarial & PA:

The following modules are included with this Office Skills : Office Management & Administration- Admin, Secretarial & PA

Module 1 Office Skills : Relationship Management

• Image, Perception and First Impressions
• Managing Your State of Mind
• The Handshake
• Professional Image
• The Beginning of a Business Relationship
• What is Expected of Each Other: Setting Down the Parameters
• Working Styles
• Constant Communication
• Assumptions
• Be Proactive, Anticipate Needs, be Prepared and Exceed Expectations
• Be Accountable: Take Pride in a High Standard of Work
• Empathy
• Honesty and Integrity
• Trust
• Office Politics
• How to Manage Your Boss

Module 2 Office Skills : Communication Skills

• Body Language
• Visual, Auditory and Kinaesthetic
• Matching and Mirroring (Reflecting)
• Eye Contact
• Use of Space
• The ‘Influential’ Right Side
• Hands
• Posture
• How to Influence the ‘Chemistry’ Between You
• Email Communication
• Listening Skills
• Questioning Skills
• Gossip
• Telephone Etiquette
• Understanding and Communicating With Different Cultures

Module 3 Office Skills : Confidence, Self-belief and Goal setting

• What is Confidence?
• Think Positive Thoughts
• Focus on Your Strengths and Boost Your Confidence
• Self-esteem, Self-awareness and Self-belief
• Conscious and Subconscious Minds
• Internal ‘Negative Gremlins’ and Internal ‘Positive Coach’
• Fear
• Tools to Change/Eliminate Negative Gremlin Voices
• The Power of Experiential Learning
• The Feeling of Confidence
• Act As If You are Confident
• The Law of Expectations
• Action Plan
• Goal Setting
• Steps to Help You Achieve Your Goals
• Continual Learning
• Methods of Learning
• Appraisals and Feedback
• Tips on How to Receive Constructive Criticism
• Personal Development Plan (PDP)

Module 4 Office Skills : Dealing With Difficult People and Managing Conflict

• A Problem-solving Technique
• Assertiveness
• Ground Rules for Discussions
• Strategies to Help You Deal With Conflict and Difficult Characteristics of Bosses
• Change the Way You React by Using Affirmations
• Email Rage
• Real-life Case Studies on How to Deal With Difficult Bosses/Conflict
• Different Types of Management Styles

Module 5 Office Skills : Time, Organising and Stress Management

• Time Management
• Prioritising the Workload
• ‘Time Thieves’
• Organisational Skills
• Top Tips for Managing Deadlines
• Top-10 Ways to Save Time Dealing With Email
• Stress Management
• Time Management and Lowering Stress Levels

Module 6 Office Skills : Organising Meetings and Events

• Before the Meeting: Prepare and Plan!
• During the Meeting/Event
• After the Meeting: Evaluate

Module 7 Office Skills : Presentations

• Exercises to Reduce Tension
• Principles for Preparing Your Presentation
• During the Presentation
• Ending the Presentation

Module 8 Office Skills : Ergonomics: Your Health and Safety

• The Work Station
• A Tidy Desk Leads to a Tidy Mind
• Principles of Posture
• Ergonomic Health Breaks

Module 9 Office Skills : Networking

• What is Networking?
• The Benefits of Networking
• Where to Network
• The Secrets of Good Networking
• Remembering People’s Names
• Some General Points
• What to Talk About While Networking

Module 10 Office Skills : A Chapter to Share With Your Boss

• Communication
• What Bosses Should Know to Work Effectively With Their Assistants
• The Law of Expectations: Communicate Your Expectations Clearly
• How to Motivate Your Assistant
• Focus on the Development of Your assistant

Certificate of Achievement

You can obtain your certificate of achievement after successfully finishing this Office Skills : Office Management & Administration- Admin, Secretarial & PA. You'll be happy to learn that this Office Skills : Office Management & Administration- Admin, Secretarial & PA PDF certificate is totally FREE.

Therefore, by participating in this Office Skills : Office Management & Administration- Admin, Secretarial & PA, you may strengthen your knowledge and talents. Go one step closer to achieving your goal.

Office Skills : Office Management & Administration- Admin, Secretarial & PA

Anyone who wants to enhance their knowledge and skills can enrol in this Office Skills : Office Management & Administration- Admin, Secretarial & PA, including students, recent graduates, and job seekers.

Office Skills : Office Management & Administration- Admin, Secretarial & PA

No formal requirements—just a desire to learn about Office Skills : Office Management & Administration- Admin, Secretarial & PA.

After completing the Office Skills, you can develop experience and knowledge of a range of healthcare settings or job sectors such as:

• Personal Assistant, average salary range of £25,000-£40,000 annually.
• Office Manager, average salary range of £18,000-£38,000 annually.
• Legal Secretary, average salary range of £20,000-£30,000 annually.
• Office Executive, salary range of £19,000-£25,000 annually.

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